Airport CEO

Airport CEO is a tycoon and management game in which you build and run an airport. You design its layout and infrastructure, hire staff, make deals with airlines and manage budgets and resources while keeping passengers and airlines satisfied.

Build your airport

You start from scratch, building runways, taxiways, aprons and gates, as well as terminal foundations, floors, walls, doors and furnishings. As the airport expands, you can add facilities such as air control towers, larger aircraft stands and taxiways, and fire, weather, catering and fuel stations. You decide the terminal’s shape and interior, including its floors, walls, windows and doors, and arrange baggage handling to keep bags moving to the correct flights without bottlenecks.

Manage airlines and flights

Airlines provide a main source of income by bringing passengers and paying service fees. They vary in size and have different requirements for your airport and its services, so you must plan flight schedules and meet their needs. Deals with airlines bring cash flow and passenger spending, while bad weather and accidents in the area can cause delays and emergencies that you must handle.

Look after passengers

Passengers have individual personalities, needs and background stories, and each has a flight to catch. Their decisions, behavior and opinions of the airport depend on several factors. Departing passengers queue, check in, pass through security and wait for boarding; arriving passengers find baggage claim, collect their bags and may pass through customs before taking an airport transfer.

You can respond to passenger needs by building information desks to help them find their way, expanding security capacity to reduce queues and waiting times, or adding duty-free shops and exclusive brand boutiques in gate areas. Keeping waits short, providing friendly and helpful staff, and making passengers feel secure can support a better airport experience. Incidents, stressed employees, equipment breakdowns and bad weather can disrupt operations, cause major delays or lead to emergency landings.

Hire and manage staff

Employees are individually simulated and have different roles, from passenger service agents, janitors, ramp agents and mechanics to security officers, administrators and executives. You need the right workforce as the airport grows; larger capacity and more services call for more versatile and skilled employees. Staff who interact with passengers need people-management skills and the ability to handle stress to avoid mistakes and poor service.

Run the business

As CEO, you make operational and financial decisions using information from multiple sources. You are responsible for both the airport’s design and its workforce, and must keep operations running smoothly while maintaining a positive bank balance. You can establish an informatics department to automate flight planning, or hire a CFO to help cut costs and set prices.