Nuuvem

Introduction

Nuuvem is a digital store for PC and console games, gift cards and subscriptions, focused on Latin America. It sells officially licensed keys from publishers such as Ubisoft, Warner Bros., Take-Two, Capcom and Konami, and from independent developers, rather than hosting third-party sellers. It is operated by Nuuvem Ltda, based in Rio de Janeiro, Brazil.

Nuuvem was founded in August 2011 by Thiago Diniz, Andrey Beserra and Paulo Schilling, joined a month later by the investor Fernando Campos, now its CEO. It was the first store to sell digital games in Brazilian reais, starting with 100 titles from Ubisoft, Paradox Interactive and Rockstar Games. In 2023 it launched CriticalLeap, a label that publishes Latin American independent games worldwide. In 2025 it launched spawnd, a platform for playing game demos in the browser, with an investment from Square Enix.

Advantages

• Official keys from publishers
• Prices in local currency
• Operating for over 15 years

Disadvantages

• Short 7-day refund window
• Keys mostly locked to Latin America

Buying on Nuuvem

You need a Nuuvem account to buy. Prices are in your local currency, and some purchases can be paid in instalments. Once the payment is approved, the key appears under the Games tab of your account, with the platform to redeem it on, such as Steam, Ubisoft Connect, GOG, Battle.net or the EA app. Each game page says where its key can be activated. Nuuvem warns that buying through a VPN or proxy can leave you with a key for another region.

Refunds can be requested within 7 days of purchase, as long as the key has not been viewed in your account. Pre-orders can be refunded at any time before launch. Support can refuse refunds when it sees the refund options abused or repeated returns from the same user.