Kinguin
Introduction
Kinguin is a digital marketplace for game keys, software, gift cards and in-game items. It has run since 2013 and is owned and operated by Kinguin Digital Limited, which is registered in Wan Chai, Hong Kong. Kinguin does not sell products itself. Its role is to match buyers with independent sellers and to handle payment, delivery and disputes between them, while sellers are responsible for keys that fail to activate.
The business was founded by Viktor Wanli and has roots in Poland. Beyond the marketplace, Kinguin moved into esports in the mid-2010s, sponsoring teams and running its own Team Kinguin, which in 2017 became a founding team of the ELIGA league. In 2018 it ran an initial coin offering for its own cryptocurrency token. It has since added hosting services for game servers.
Avantages
- Many competing sellers per product
- Resale option for revealed, unused keys
Inconvénients
- Faulty-key reports go to seller first
- Service fee added at checkout
- Short 24-hour refund window
- Refunds as store credit
Acheter sur Kinguin
You choose an offer from one of several sellers, pay, and claim the key from your order. If a key doesn't work, you report it through the Resolution Center with screenshots. The seller resolves the report first, and you can escalate it to Kinguin's support. Paying with Kinguin Balance avoids the payment fee charged for other methods. KING's Pass, a paid subscription, adds priority support and discounts.
If you haven't revealed a key, you can return it for an instant refund to your Kinguin Balance within 24 hours, or later by contacting support. Once a key has been revealed, you lose the right to withdraw, although Kinguin can resell an unused key on your behalf.
